Privacy notice

Glenabbey Church runs Glenabbey Media. This notice explains what personal information the site uses, why, and the choices you have.

Listening and watching

You don’t need an account to watch, listen or search. We don’t use advertising or third-party trackers.

Analytics

We count how the site is used, without identifying anyone, so we can improve it. No IP address, fingerprint or account is recorded, and records are added up into daily totals and deleted within a week. You can switch analytics off on the Analytics choices page, and we treat a browser’s Global Privacy Control signal as switching it off too.

Member accounts and notes

If you create an account, we keep your name, email address and how you sign in, so your Sunday notes can follow you between devices. Your notes and journals are private to you; church staff can’t read them, and analytics never looks at what you write. We email you only about your account and, if you choose, new Sunday notes and course updates.

When you’re signed in, we also keep where you got to in the talks you’ve listened to, so you can pick up where you left off on another device. Only you can see it. We keep your latest 50, and they’re included in your download and deleted with your account. When you sign out, they’re removed from that device.

You can download everything you’ve written, or delete your account and notes, at any time from Account settings.

Courses

When you join a course, its editors and the leaders for your group can see your progress in that course (what you’ve opened and watched, and when you were last active), your quiz attempts and scores, and the reflections and tasks you share. Your private notes and question answers elsewhere on Glenabbey Media are never shown to them.

We keep your course data until you leave the course or delete your account. Either action deletes it, including any certificate. Anyone with a certificate’s link can check it and see your name, the course and the date. Your account data download includes your course data.

If you’re on a course, we may email you when a lesson opens, when a leader leaves feedback on your work, when there’s a course announcement, or when something is overdue. If you lead a course, we may send you a summary of work to mark, requests to join and new discussion posts. These emails never include your answers, your reflections or the feedback itself, only a link to read it on the site. You can turn them off in Account settings. We keep a record of what we sent for 30 days, so we can look into a missing email, then delete it.

Where it’s kept

The site and its data are hosted by Microsoft Azure in the United Kingdom. Some processing of talk transcripts may take place elsewhere in Microsoft’s cloud; this never involves your account or notes.

Your rights and questions

You can ask to see, correct or delete personal information we hold about you by emailing [email protected]. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk).